The Talvi Terms of Service.

These Terms of Service govern access to and use of Talvi's applications, websites, APIs, and related services.

By accessing or using Talvi, you agree to these Terms.

If you do not agree, do not use the platform.

Talvi provides software and operational tools for:

• Property management
• Resident communication
• Leasing and applications
• Rent payments
• Maintenance workflows
• Document management
• E-signatures
• Building operations
• Reporting and analytics
• Resident engagement

Talvi acts solely as a software platform and is not:

• a landlord,
• property owner,
• escrow provider,
• bank,
• financial institution,
• attorney,
• or licensed property manager.

Users may create accounts as:

• Residents
• Applicants
• Property managers
• Landlords
• Vendors
• Administrators

Users are responsible for:

• Maintaining account security
• Protecting credentials
• Accuracy of information
• Activity occurring under their accounts

Talvi may suspend or terminate accounts for violations of these Terms.

Rent payments, deposits, fees, and related transactions may be processed through third-party providers such as Stripe.

Talvi does not directly hold customer funds unless explicitly stated otherwise.

Users acknowledge:

• Payment processing may be subject to third-party terms
• Transaction delays may occur
• Failed payments may result in fees or penalties imposed by property managers

Talvi is not responsible for disputes between residents and property managers regarding rent obligations.

Talvi may facilitate rental applications and tenant screening through third-party providers.

Talvi does not guarantee:

• approval decisions,
• screening outcomes,
• property availability,
• or lease offers.

Property managers remain solely responsible for applicant decisions.

Talvi may provide electronic document and signature functionality.

By using Talvi's e-signature features, users consent to:

• conducting business electronically,
• receiving electronic records,
• and using electronic signatures.

Users agree electronic signatures are legally binding to the fullest extent permitted by law.

Users are responsible for reviewing documents before signing.

Users may upload content including:

• documents,
• photos,
• messages,
• maintenance requests,
• listings,
• and related materials.

Users retain ownership of their content but grant Talvi a license to:

• host,
• process,
• store,
• display,
• and transmit content as necessary to operate the platform.

Users may not upload:

• illegal content,
• fraudulent content,
• malware,
• abusive material,
• or infringing material.

Users may not:

• Use Talvi for unlawful purposes
• Commit fraud or impersonation
• Interfere with platform operations
• Reverse engineer the platform
• Circumvent security measures
• Upload malicious software
• Abuse payment systems
• Harass other users
• Create fraudulent listings or organizations

Talvi may investigate and remove accounts involved in prohibited activity.

Talvi integrates with third-party providers.

Talvi is not responsible for:

• third-party downtime,
• third-party security,
• external integrations,
• or actions of third-party providers.

Use of integrated services may be subject to separate terms.

Talvi and its associated branding, software, interfaces, and content are protected by intellectual property laws.

Users may not copy, reproduce, distribute, or exploit Talvi without authorization.

Talvi does not guarantee uninterrupted availability.

Maintenance, outages, updates, or third-party failures may temporarily impact functionality.

Talvi is provided on an “as is” and “as available” basis.

Talvi disclaims warranties including:

• merchantability,
• fitness for a particular purpose,
• non-infringement,
• and uninterrupted operation.

Talvi does not guarantee:

• payment collection,
• resident behavior,
• property performance,
• or legal compliance by users.

To the maximum extent permitted by law, Talvi shall not be liable for:

• indirect damages,
• lost profits,
• data loss,
• business interruption,
• or consequential damages.

Talvi's total liability shall not exceed amounts paid to Talvi during the prior 12 months.

Users agree to indemnify and hold harmless Talvi and its affiliates from claims arising from:

• misuse of the platform,
• violations of law,
• uploaded content,
• or breaches of these Terms.

Talvi may suspend or terminate access at any time for:

• violations of these Terms,
• fraud,
• abuse,
• or operational/security concerns.

Users may discontinue use at any time.

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.

Talvi may update these Terms periodically.

Continued use of Talvi after updates constitutes acceptance of revised Terms.

Talvi — support@trytalvi.com · https://www.trytalvi.com